Legal
Privacy Policy
This policy explains how ILOKAL ENTERPRISE, operating the iLokal platform, handles personal information.
1. Information we collect
We may collect information you provide when creating or managing an account, including your full name, email address, mobile number, member number, membership status, payment records, and offer-redemption history. We may also collect basic technical and usage information needed to operate and protect the website.
2. How we use information
- To create and manage your iLokal account and annual membership.
- To provide access to participating-business offers and maintain redemption history.
- To process and confirm membership payments when online payments become available.
- To provide support, communicate service information, prevent misuse, and meet legal obligations.
3. Sharing and retention
We do not sell personal information. Information may be shared with service providers only where needed to operate iLokal, process a requested service, protect the platform, or comply with law. We retain information only for as long as reasonably necessary for these purposes and applicable legal obligations.
4. Your choices and security
Members can review their profile and update their full name and mobile number. Reasonable safeguards are used to protect account information, but no online system can guarantee absolute security.
5. Contact
To ask a privacy question or request help with your information, email support@ilocal.my or visit our Contact page.